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Return Policy
Return Policy - Glitzy Studio:
At Glitzy Studio, we value your satisfaction and aim to ensure a hassle-free shopping experience. Our Return Policy is designed to provide clarity on returns and exchanges. Please read the following guidelines:
1. Eligibility for Returns:
We accept returns within [X days] from the date of delivery.
To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
2. Initiating a Return:
To initiate a return, please contact our customer support team at [support@glitzystudio.com].
Provide your order number, the item(s) you wish to return, and the reason for the return.
3. Return Authorization:
Our customer support team will guide you through the return process and issue a Return Authorization (RA) number.
Clearly mark the RA number on the package for efficient processing.
4. Return Shipping:
Customers are responsible for return shipping costs, unless the return is due to a product defect or an error on our part.
We recommend using a trackable shipping method for returns.
5. Inspection and Processing:
Upon receiving the returned item, our team will inspect it to ensure it meets the return eligibility criteria.
Once approved, we will process your refund or exchange.
6. Refunds:
Refunds will be issued to the original payment method used for the purchase.
Please allow 7 days for the refund to reflect in your account.
7. Exchanges:
If you wish to exchange an item, please indicate the replacement item details in your return request.
Exchanges are subject to product availability.
8. Non-Returnable Items:
Certain items are non-returnable, including [list any non-returnable items, e.g., final sale items, gift cards].
9. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund.
10. Contact Information:
- For any questions or assistance with returns, please contact our customer support team at [support@glitzystudio.com].
We appreciate your understanding and cooperation in adhering to our Return Policy. At Glitzy Studio, our goal is to ensure your satisfaction with every purchase. Thank you for choosing Glitzy Studio for your fashion needs!
